Frequently Asked Questions

Below are some of the questions we have been asked. If you have a question that is not on this page, or our help page, then contact us from the settings tab in the PedG App

How much does the app cost?
The App is free to use and there will always be a free version. In the future we may look at introducing in app purchases to remove adverts.
Why do you want my email Address?

We use your email address to link your steps to you. If you change phone - all you have to do is enter your email address into the app on your new phone and we'll load your data onto your new phone for you.

We will never share your email addess with anyone 3rd party - we will only use it for linking your data and service announcements.

Where does the Step Count Come From - How is it calculated?
PedG currently works only on devices with a in built Pedometer. We query these devices for the daily step sount using vendor provided libraries (i.e. Apple provide the Library for Accessing the Step Count from iOS.)
What if i think the Step Count is Wrong
Because PedG uses the device to get the step count there is little we can do to change this, although the step counts should be reasonably accurate.
I have an Idea for the App
We always welcome feedback from our uses. There is a contact us button on the settings screen to allow you to contact us and we can look to see if your idea can be added into the app